Plans, trial, and billing
Compare plans, seller accounts, and marketplaces; check trial terms and payment status.
Reading the plan cards
On /pricing, compare the price and billing period, marketplace and seller-account limits, product and history limits, Intelligence level, and support. Cards show published terms; check the final amount before payment.
A marketplace is one source, such as Wildberries or Ozon. Multiple accounts on the same source count as separate seller accounts. Two Wildberries accounts require at least two seller-account slots; Wildberries plus Ozon require at least two marketplace slots and two seller-account slots.
Access model
A trial is a temporary state of a selected plan. Access also depends on user, account, SKU, history, and AI usage limits.
Before payment
- 1
Compare the selected plan’s capabilities and limits.
- 2
Choose a billing period and check the published price and trial terms.
- 3
Verify payer, amount, and currency at YooKassa.
- 4
After returning, check payment and subscription status. Returning to the site is not proof of payment.
Access issue
- Refresh the subscription page and check payment status.
- Verify the active workspace.
- Give support the operation ID without bank details.
AI credits and monthly allowance
One AI credit equals one successful request. The monthly allowance is shared across subscription workspaces and resets on the first day of each month (UTC). Failed or refused requests are not charged.
Chat and successfully saved scheduled briefings use the same request allowance. Open Settings → AI usage to see usage, reserved requests, remaining credits and reset date. Provider tokens and estimated costs are tracked separately and do not define the number of credits.
Still need help?
Open a protected ticket from your account or contact ProfitVena. Never send API keys, passwords, or personal data in plain text.
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